International Shipping Details

All international orders are processed within 24 to 72 business hours. We offer worldwide shipping of Ayurvedic medicines and products, with delivery times ranging from 5 to 21 business days, depending on the region. To receive an estimate of the total product value and shipping charges, including the exact delivery time, please fill out the form below. We aim to respond to your request within 1-3 working days.

All orders will be delivered to the address provided at the time of order completion and cannot be redirected to any other location after order confirmation. In case of an emergency, please call customer service for assistance.

The recipient of an international shipment may be liable for import taxes, customs duties, and fees charged when the shipment arrives in the recipient’s country. No refunds will be provided if the customer does not adhere to the customs regulations of their country. Customs policies vary significantly between countries, so please contact your local customs office for more information. When customs clearance is required, it may cause delays that exceed our initial delivery estimates.

The recipient is responsible for any additional customs clearance expenses. We have no control over these charges and cannot provide an estimate. If products are not cleared by customs and must be returned, you will be eligible for a refund of the product cost only, not the shipping expenses. In such cases, you will be responsible for the shipping charges associated with the return.

Cancellation and Refund Policy

If the client wishes to replace or refund the product after delivery, all shipping charges will be incurred by the customer. If a package is lost during transit, the shipping firm (e.g., DHL, FedEx, Aramex, or India Post) will refund the payment as per their policies. However, shipping/handling charges and PayPal fees will not be reimbursed.

If a package is stuck or returned to its origin for any reason, the company will not reimburse the payment.